Upvote (452) Subscribe Unsubscribe. Online Typing Job: http://bit.ly/onlinetypingjobonline2. Update Google Authenticator.
If you can't use your phone camera, you'll have to manually enter the 9 digit code and the URL. So the charging port in my old phone got broken somehow, and now i can't charge my phone again but i got myself a replacement phone from my friend. Bought a new iPhone. Microsoft authenticator app is not working on my new phone I had Microsoft teams in my job and I logged on using the Authenticator app on my work mobile.
Steps I took to get it to work again. This is not exactly the most elegant authentication solution I have ever seen. I interpret the sentence to mean (my additions in italics):.
Unless you did backup the app, you will be locked out of your Microsoft 365 account.
Authenticator app isn't receiving notifications to ...
Download the Microsoft Authenticator app onto your phone. For Query, Follow & Message Us: https://twitter.com/techieraaj1. The app receives this key and a retrieval id (Key ID) from the key service. The app will ask for permission to use your camera, click " Allow ". Waited 24 hours. [1] 2-Step Verification (2-Step) is an added layer of security (as you know :c) such that when you know your password, Google will also require you to input a code to finish signing in.
To set the correct time: On your Android device, go to the main menu of the Google Authenticator app.
So in their example, if you are trying recover personal account A from your old . Use your phone to scan the QR square that is on your computer screen.
When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Account Access & Recovery, Android, Other. 6. Choose the kind of phone you are migrating to and click "Next.".
The Microsoft Authenticator app is an effective way to use two-factor authentication to help you sign into websites that require a Microsoft Account. Unless you did backup the app, you will be locked out of your Microsoft 365 account. Barb Bowman points out in the above tweet that there are issues with the Authenticator app when Watch OS 7 or iOS 14 is installed.
If your phone is lost or dies as you suggested in your original post, you simply download the authenticator app to your new phone, do a few setup steps and use the new app.
Configure Microsoft Authenticator.
Unlock your phone, tap "Approve", and you're in. Continue? You can of course change your 2nd factor type by changing your preferred option. Posted: 05 Nov 2021.
To test drive the app, upgrade to Microsoft Authenticator v. 6.0.0+ on your phone when it becomes available to you.
Select Authenticator app and click Add.
If you're using an iOS or Android device, you can download Microsoft Authenticator or Google Authenticator from your respective app store.
7.
Pinned .
It looks nice enough and has a clean interface.
Please delete at least 1 draft to save the new one.
Try it out.
Just add your account to the Android or iOS Microsoft Authenticator app, then enter your username as usual when signing in somewhere new.
I don't need to recover my account since I have it relinked, and it's even showing the new correct device as the one to send codes to, but to no avail it isn't working. How to use the Microsoft Authenticator app What happens if you lose your phone with Microsoft ... Answer (1 of 15): Nothing; if you have setup a backup account on Microsoft Authenticator.
To set up an authenticator app on your phone If your codes still aren't working, or the cases above don't apply to you, you can follow the instructions below for the 3 authenticator apps we support.
Reviewer Source.
First we should login this web, https://myapp.microsoft.com, then click your account and select Profile. Network Reset on iPhone.
There isn't any data stored in it other than the original authentication with Microsoft (which as stated in the quote above from Microsoft wouldn't be restored anyway) and .
I used Authenticator app successfully on iPhone. Follow the instructions in this Microsoft article on how to Back up and recover account credentials using the Microsoft Authenticator app.
On the next screen, the app confirms the time has been synced.
Tap the + > Work or school account.
They still .
You can save 5 drafts at most.
The Microsoft Authenticator app also supports the industry standard for time-based, one-time passcodes (also known as TOTP or OTP).
I can't get my app passwords to work I restored the old phone to factory settings and no longer have the old phone.
5. Hi - On my previous phones the Microsoft Authenticator app would pop-up a window so I could approve (or not) my sign-in.
If you don't see an answer to your question, go to the Microsoft Authenticator app forum.
How do I get Authenticator working on my new phone?
Passwordless sign-in with the Microsoft Authenticator app .
To do this, open Microsoft Authenticator.
Check if the verification codes in the app are working when notification doesn't. Check if notification through a mobile app is enabled or disabled. Original issue 233 created by kikkomanUT on 2012-12-14T22:41:59.000Z:. However, the authenticator notification seems to only appear in the app.
Open Google Authenticator on the new phone and follow the prompts to scan the barcode. Scroll down and, under Authenticator app, click Set Up. If you can't use iCloud to move the data from the old phone to the new, you'll have to check each service you use for 2FA settings to add the new authenticator and/or remove the old one. "All an attacker would need to do is to get an iPhone 4 exploit. Open the Microsoft Authenticator app on your phone. There is no help available anywhere, and there seems to be no way to "reset" this security information. The Google Authenticator app does not have a way to recover secret keys (i.e., the things that allows the app to give the correct code).
Microsoft Edge will now do the same, though the process is much more complex and uses its mobile Authenticator app instead.
The Microsoft Authenticator app is recommended for Azure Multi-Factor Authentication according to this Microsoft document. Microsoft Authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts.
The Authenticator uses the key to create .
Back up your Microsoft Authenticator App. The authenticator is not working for two step verification, - Answered by a verified Microsoft Office Technician We use cookies to give you the best possible experience on our website. Thanks. Details. Just add your account to the Android or iOS Microsoft Authenticator app, then enter your username as usual when signing in somewhere new.
If you have replaced your mobile device that had passwordless authentication activated, you can pair the LastPass Authenticator with your new device or contact your LastPass admin.
Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. If you prefer to use a different authenticator app, make sure that it supports TOTP-OATH (Time-based One-time Password Algorithm adopted by the Initiative for Open Authentication).
Note that you will only be able to select what your IT Administration team has made available to you. My codes are not working: Check that the clock on your device is correct and set to the correct timezone. On the Microsoft Authenticator app, click " Add Accounts " and then " Work or School account ". The user starts the backup process by clicking on the menu, going to settings, and enabling backup. Then click Next.
Just enter your username, then approve the notification sent to your phone. Click the Delete button next to your Authenticator App smart phone .
@Bryan-66 I have the same issue on my wife's iPhone X.She just installed the app today for the first time.
Check if your devices get notifications when the app is open or closed.
Back up your Microsoft Authenticator App. Enter the email address linked to your Microsoft account in the "Account Name" field. Use your phone, not your password, to log into your Microsoft account. Make sure Windows Phone is selected, and click "Next." 5.
New Microsoft Authenticator app version for Android and iOS - Nov. 5.
I have already used the "I got a new iphone" option on the Google security page, scanned the QR code with my new iPhoneXS and I see my gmail account in the Google authenticator on the new iPhone.
Deleted device in AAD profile (Additional Security Verification Screen) Removed MFA from AAD account in Azure.
My Google Authenticator codes don't work. After you finished installing the Microsoft Authenticator app on your phone, click Next on your computer.
Hi all, I have a Verizon Samsung Galaxy Nexus and initally had Google Authenticator working and providing codes perfectly. The Microsoft Authenticator app is available for Android and iOS.
When launching the app from the Apps page, it opens up with the "Teams" logo for 3-5 seconds then it's back to the Apps page. Thus the QR code does not automatically get emailed to the registered MS Office 365 account.
Open the Authenticator app on your phone, and click "+" at the bottom of the screen to add your account.
Waited 24 hours. Scroll down and click 2-Step Verification. Notes: iPhone users may have to enable the camera in Settings in order to scan.
Not sure either as putting the authenticator on my tablet didn't work as I don't see my 1password code that I put on the MS authenticator on my new iPhone yesterday, and I have backup enabled.
8. Use your phone to scan the QR square that is on your computer screen.
Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy for everything else - it was only Microsoft that is affected).
If you cannot access one of the methods to receive the verification code, use an alternate method. 30-03-2020 05:57 PM in.
Follow the instructions in this Microsoft article on how to Back up and recover account credentials using the Microsoft Authenticator app. #Microsoft #Authenticator #NotOpen #NotWorking #ProblemIn this Video, i will show you How To Fix Microsoft Authenticator App Not Opening Problem || Microsoft.
JFYI, I also have Skype for Business on my laptop and iphone and they are working fine.
I've tried to sync my new phone clock to the google servers and run through all the rest of the troubleshooting options, but my authenticator codes still aren't working. To use the app, you need your smartphone in . Eventually you will replace, break, or loose your Android phone.
I would like to bring to your attention a trouble-shooting issue that I encountered during the installation of the MS Authenticator app on the iPhone.
Hi RSyed1, According to your description, we can login this web to get the new QR code. 3.
Register your new phone, here: https://aka.ms/mysecurityinfo
In the "Backup" section, toggle-On "Cloud Backup" on an Android phone, or "iCloud Backup" on an iPhone.
You should now see the "Set up Authenticator" screen, complete with barcode.
Click Sign-in & security.
By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Select "Set up Authenticator app" and you get taken to.
I don't need to recover my account since I have it relinked, and it's even showing the new correct device as the one to send codes to, but to no avail it isn't working. Open the Microsoft Authenticator app on your phone. Click the "camera" icon and scan the code on your computer screen. Click the Setup Authenticator app button . A QR code is displayed.
With phone sign-in, we're shifting the security burden from your memory to your device.
Tap "Setup," and then .
In the new page, we select "Additional security verification" After select "Additional security verification", we can configure the Azure Authenticator app to get a new QR code. Click the three dots in the top right of the application. Deleted Authenticator App. Speak With A Technology Specialist Multi-factor authentication (MFA) or two-factor authentication (2FA) is a great way to add an extra layer of protection to the existing system and account logins.
It may be because the time isn't correctly synced on your Google Authenticator app.
I followed the Recover procedure listed above.
Hi - I have been using Microsoft Teams both on my laptop and iPhone for last few months. A new browser tab opens.
and select "Save".
5. My organization uses Microsoft Authenticator and when I try and login to .
Tap the three vertical dots at the top right, and then tap "Settings.".
If you don't remove your account from the previous phone, the backup will be replaced by the new phone data meaning you'll lose all the accounts you had on the old phone. Reinstalled Authenticator on my new phone but it prompted me for barcode or a key which I don't have. Deleted Authenticator App.
Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device.
I've tried to sync my new phone clock to the google servers and run through all the rest of the troubleshooting options, but my authenticator codes still aren't working. If Google Authenticator still doesn't work on your iPhone, then you should check whether there are any pending updates for the app.
Instead of entering your password, you'll get a notification on your phone. Just make sure you have the phone number of the last phone your authenticator app was installed on (this applies even if it's the same phone) as a means of verification.
3.
Then you simply need . Customer Support.
Now move over to working on your phone and open the Microsoft Authenticator app on the new phone (shown with the existing authenticator accounts blacked out) 7. I've moved on to be self-employed and no longer have access to this phone.
Select 'Configure' and setup the Microsoft Authenticator app on your new phone by either using the QR code or the manual url.
Remove Microsoft Authenticator entry from the list. Deleted All Msft Apps on iPhone.
Enter your password and click Next. With phone sign-in, we're shifting the security burden from your memory to your device.
This thread has been deleted; Voting options cannot be repeated Use time-based, one-time passcodes. Deleted device in AAD profile (Additional Security Verification Screen) Removed MFA from AAD account in Azure. Authenticator app on new phone doesn't show up on my new iPhone.
New phone, authenticator not working. This fixes matt's issue immediately, though I'm not sure if it will address the issue Panoz has.
Tap the + > Work or school account. One prerequisite is that you must register the device on which you installed the Microsoft Authenticator app within the Azure AD tenant to an individual user. Deleted All Msft Apps on iPhone. Online Typing Job: http://bit.ly/onlinetypingjobonline2. Pros: Microsoft Authenticator looks nice and does what it should (generates codes for 2FA)!
For Query, Follow & Message Us: https://twitter.com/techieraaj1.
Head over to the App Store and .
Restriction: If you have a LastPass business account, the ability to perform these actions may be limited or prohibited due to policies enabled by your LastPass admin.
All supported accounts automatically sync to the Watch. I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. For a work or school account, your administrator will likely decide whether you'll use two-step verification, and then you'll complete the registration process and set it up.
Currently on my S20 Ultra I get the message, have to unlock the phone, find and open the message then approve. Teams not working on iPhone - Microsoft Tech Community
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Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera . Just make sure you have the phone number of the last phone your authenticator app was installed on (this applies even if it's the same phone) as a means of verification.
Hello, There is a process to move the LastPass Authenticator to a new device if you do not have access to the old device: If your phone number has changed or the mobile device you use for authentication is lost, you will need to disable Multifactor Authentication for the LastPass Authenticator.
You can of course change your 2nd factor type by changing your preferred option.
The new capabilities are part of a public preview of password management . Locked . Manually deleted account in Authenticator App that was not working.
It shows 8 digit one time passwords. Select 'Configure' and setup the Microsoft Authenticator app on your new phone by either using the QR code or the manual url. Scan the new secret key with your new Authenticator device; I lost my Authenticator device or app: Contact our support team and let us know that you've lost both your Authenticator app and phone number. Microsoft Edge can now auto-generate passwords, but only ...
Common problems with the Microsoft Authenticator app. Manually deleted account in Authenticator App that was not working.
This means you can't have two phones running your Microsoft Authenticator account like it is for some of the other authenticator apps. Support.
Do not remove the old authenticator or log out of it until you've confirmed that you either have added the new authenticator or will be able to do so. OR.
8.Select which options you want available to you on your phone like mail, contact, calendar, etc. If you can't use your phone camera, you'll have to manually enter the 9 digit code and the URL.
Also, still waiting on feedback concerning authy as I don't want to give them my phone number to create an account and get a crap ton of spam calls .
Go; The thread could not be found; The vote has not started yet.
The Microsoft Authenticator app replaced the Azure Authenticator app, and it's the recommended app when you use two-step verification. 4.
Select Android or iPhone, depending on what kind of phone you have. Unlock your phone, tap "Approve", and you're in. The Authenticator app uses a strong authentication token to request a 256-bit key from an internal Microsoft account key service. Click on + Add method button to add an authentication method. If you need to recover your accounts on a new phone, you'll have to turn on the backup option on your old one. This article answers common questions about the Microsoft Authenticator app. In that requirement lies the answer to .
Udinas-argent-dawn (Udinas) February 16, 2019, 3:41pm #1.
This was done by Microsoft to save you the hassle of logging in to all the websites with dif. Open the Microsoft Authenticator app, select to allow notifications (if prompted), select Add account from the Customize and control icon on the upper-right, and then select Work or school account. 6. In it's settings, you can add an account for the app as a backup account in case you lose your phone or switch it.
you must make sure you don't have a personal Microsoft account already set up in the authenticator app on the new device.. Eventually you will replace, break, or loose your iPhone.
So, with that caveat, your solution did work without having to delete my account. Network Reset on iPhone. In this Microsoft guide, we show you how to transfer your Microsoft Authenticator account to a new phone. Also, my MS Authenticator does not receive any notifications.
After downloading the MS Authenticator app, I have noticed some synchronization issues.
I did not have to reauthenticate, and I was able to use it again to login to onedrive on PC.
Note that you will only be able to select what your IT Administration team has made available to you.
Changing phones when using the Microsoft Authenticator app ... If you lose the device with the generator, it's over with.
For more information about how to set up the Microsoft Authenticator app on your mobile device, see the Download and install the Microsoft Authenticator app article. I changed my authenticator settings to remove app lock.
For this situation, we recommend you use the Microsoft Authenticator app, with the option to connect to a Wi-Fi hot spot. Please open the Microsoft Authenticator app to respond . Couple of weeks ago suddenly it stopped working on iPhone though it is working fine on laptop. The app provides a second layer of security after your password. bq Aquarius x pro . Target Section; Target Category; Move; Sink; Resume; This thread will be moved to the end of the list. Uninstall the Microsoft Authenticator and utilize a different OTP code generator or MFA verification method.
Steps to add an Office 365 account with Multi-factor Authentication enforced to work with the Mail App iOS or Later are as follows. Galaxy S20 Series. Two factor authentication (TFA) is easy, convenient, and secure when you use Microsoft Authenticator.
My MS Authenticator app does not show any 6 digit one-time-tokens.
If your codes still aren't working, or the cases above don't apply to you, you can follow the instructions below for the 3 authenticator apps we support.
Steps I took to get it to work again.
Then, the phone broke, I ordered a new one and received it, now the Authenticator codes do not work, even it time sync'd.
Microsoft Authenticator app has stopped displaying the approve/deny message. I do not have any experience working with Authenticator, but I do have extensive experience in deciphering ambiguously written text.
First of all, before you can create this new strong credential, there are prerequisites.
"One of my clients had an iPhone 4 and was using Microsoft Authenticator," Turner said, indicating another authenticator app.
It never worked from the get go. For example, if you cannot receive voice messages on your phone, you can use the text message method or the authenticator app. Verification method did not work.
Download any free authenticator app on your phone from Google Play or App store.
Instead of entering your password, you'll get a notification on your phone. Cons: You can't sync between devices (the downfall of Google's Authenticator too). You will need to register your device to your organization through the app and add your work or school account.
Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device." The issue is when I try to go to additional security verifications it again shows the message "We've sent a notification to your mobile device. Like you mentioned, since I have 2-step authentication setup up my Outlook on both PCs works just fine now. In the "Authenticator app" section of the page, click "Change Phone.".
The Microsoft Authenticator app on Apple Watch supports Microsoft personal, work, and school accounts that are set up with push notifications.
Notes: iPhone users may have to enable the camera in Settings in order to scan. 5. Tap More Settings Time correction for codes Sync now. Use the Register Device function within Microsoft Authenticator to register the phone with Azure AD. Install the Microsoft Authenticator app from the app store on your new phone.
Issues with Authenticator app and Microsoft Apps on iOS on ... Resume this thread? In this video, you'll learn how to re-register a new phone using the Microsoft Authenticator app.
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